Refund Policy

Effective Date: July 18, 2026

Thank you for choosing Dayini Astro.

As our services consist of instantly generated digital astrology reports, please read this Refund Policy carefully before making a purchase.


1. Nature of Our Services

Dayini Astro provides digital astrology guidance that is generated immediately after successful payment.

Because our services involve the instant delivery of digital content, purchases are generally final once the report has been generated and made available to you.


2. General Refund Policy

Except where required by applicable law, all purchases are final.

Refunds are generally not available after:

  • successful payment;
  • generation of the report;
  • display or delivery of the report;
  • downloading, viewing, or accessing the report.

Please ensure that you have selected the correct question before making payment.


3. Non-Refundable Situations

Refunds will generally not be provided for reasons including, but not limited to:

  • change of mind;
  • dissatisfaction with the astrological outcome;
  • disagreement with the interpretation;
  • expecting a different answer;
  • asking the same question multiple times;
  • misunderstanding the nature of Prashna Astrology;
  • failure to read the website description, Terms, or Disclaimer before purchase;
  • personal beliefs about astrology after the report has been delivered.

4. Technical Issues

If you experience a genuine technical problem where:

  • payment is successful, but
  • the report is not generated or cannot be accessed due to a technical issue on our side,

please contact us with your payment details.

After verification, we may:

  • regenerate the report,
  • restore access to the report, or
  • provide another appropriate resolution.

Where a refund is required by applicable law because the purchased service could not be delivered, it will be processed accordingly.


5. Duplicate Payments

If you accidentally make duplicate payments for the same report due to a payment processing error, please contact us promptly with the relevant transaction details. Verified duplicate payments will be reviewed and handled appropriately.


6. Payment Gateway Delays

Payment confirmations may occasionally be delayed due to banking networks or third-party payment providers.

Please allow reasonable time before reporting a failed transaction.


7. Chargebacks

If you initiate a payment dispute or chargeback after successfully receiving the purchased report, we reserve the right to present transaction records, delivery logs, and other relevant evidence to the payment provider or financial institution in accordance with their dispute process.


8. Contact for Billing Issues

For billing or payment-related concerns, please contact us through the Contact Us page and include:

  • your name;
  • registered email address;
  • transaction ID;
  • payment date;
  • a brief description of the issue.

9. Changes to this Policy

We may update this Refund Policy from time to time.

The latest version will always be published on this page.